Effective Date: June 3, 2025

At Cairombia, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or otherwise interact with us.

1. Information We Collect

We collect the following types of information:

a. Personal Information You Provide

When you place an order, subscribe to our coffee plans, or contact us, we may collect:

  • Name

  • Email address

  • Shipping and billing address

  • Payment details (processed securely through third-party providers)

  • Phone number (optional)

b. Automatically Collected Information

When you visit Cairombia.com, we automatically collect certain data to improve your experience, including:

  • IP address

  • Browser type

  • Device type

  • Referring URLs

  • Pages visited and time spent

2. How We Use Your Information

We use your information to:

  • Process orders and subscriptions

  • Communicate about your orders, updates, or support inquiries

  • Send marketing emails (only with your consent)

  • Improve our website performance and customer experience

  • Prevent fraud and ensure security

3. Sharing Your Information

We do not sell or rent your personal data. We may share your information with trusted third parties only for purposes such as:

  • Payment processing (e.g., Stripe, PayPal)

  • Email marketing (e.g., Klaviyo, Mailchimp)

  • Shipping and logistics partners

  • Website analytics tools (e.g., Google Analytics)

All partners are required to protect your data and use it only as necessary to provide services on our behalf.

4. Cookies and Tracking Technologies

Cairombia uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features may not function properly.

5. Email Marketing

If you opt in to receive emails, we may send you updates, promotions, or product news. You can unsubscribe anytime via the link in any email.

6. Data Security

We take data security seriously. All transactions are encrypted via SSL, and we follow industry best practices to safeguard your information.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or deletions

  • Withdraw consent to marketing communications

  • Request that we limit or stop processing your data

To exercise these rights, contact us at [email protected].

8. Third-Party Links

Our website may include links to external sites. We are not responsible for the privacy practices or content of those websites.

9. International Customers

Our primary operations are based in the United States and Colombia. If you are accessing our site from another country, you consent to your data being processed in accordance with U.S. and Colombian laws.

10. Changes to This Policy

We may update this policy periodically. Any changes will be posted here with an updated effective date. Continued use of our website implies acceptance of the revised policy.

11. Contact Us

For questions about this policy or your personal data, please contact:

Cairombia Coffee
Nashville, Tennessee, USA
Email: [email protected]